Privacy Policy

Jackson's Intel ("Jackson's Intel," "we," "us," or "our") provides weekly competitor market surveillance and competitive intelligence services for wellness, supplement, sports nutrition, and direct-to-consumer brands.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us, subscribe to our services, or otherwise interact with us.

For purposes of applicable data-protection laws, the data controller is Jackson's Intel, operated by Jackson's Capital Investment LLC (operating as Jackson's Intel). Our contact email is intel@jacksonscapital.com.

1. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

Information You Provide Directly

• Name and job title
• Email address and other contact information
• Company name, industry, website, and business information
• Competitor lists and related business requirements
• Information included in messages, inquiries, support requests, and other communications
• Account and subscription information
• Information needed to provide reports, strategic briefings, and analyst support

Billing and Payment Information

When you subscribe to the Weekly Market Radar or War Room service, payment information may be collected and processed by our third-party payment processor. We generally do not receive or store complete payment-card numbers. We may receive limited billing information, such as:

• Billing name and address
• Payment status
• Subscription plan
• Transaction history
• The last four digits or other limited identifying information associated with a payment method

The payment processor's own privacy policy and terms may also apply to payment transactions.

Information Collected Automatically

When you visit our website, we or our service providers may collect technical and usage information, such as:

• IP address
• Browser type and operating system
• Device information
• Pages viewed and links clicked
• Approximate location derived from IP address
• Date, time, and duration of visits
• Referring website or marketing source
• Website and service usage information
• Error logs and diagnostic information

We will only use analytics, advertising, or similar tracking technologies to the extent they are enabled on our website and permitted by applicable law.

Information from Other Sources

We may receive information from:

• Payment processors
• Email and communications providers
• Scheduling, hosting, analytics, or customer-support platforms
• Publicly available business sources
• Referrals or business contacts who provide information with appropriate authority

We do not intentionally collect sensitive health information from website visitors. Our services concern business and market information, not individual medical care or personalized health recommendations.

2. How We Use Personal Information

We may use personal information to:

• Respond to questions, inquiries, and requests
• Communicate with prospective and active clients
• Set up and administer subscriptions
• Deliver Weekly Market Radar and War Room services
• Prepare and send competitor-monitoring reports
• Provide strategic briefings and analyst support
• Process payments and manage billing
• Send service-related notices, including subscription, security, and administrative communications
• Provide customer support
• Maintain, secure, troubleshoot, and improve our website and services
• Understand website usage and evaluate marketing performance
• Prevent fraud, misuse, unauthorized access, and other harmful activity
• Enforce our agreements and protect our rights
• Comply with legal, regulatory, tax, accounting, and law-enforcement obligations
• Carry out other purposes disclosed at the time information is collected or with your permission

We do not use personal information to provide medical, legal, financial, or individualized health advice.

3. Legal Bases for Processing Under the GDPR

If the General Data Protection Regulation ("GDPR") applies to your personal information, we process it on one or more of the following legal bases:

Contract Performance

We process information when necessary to enter into or perform a contract with you, including administering subscriptions, delivering reports, processing payments, and providing support.

Legitimate Interests

We may process information when necessary for our legitimate business interests, such as responding to business inquiries, improving our services, securing our systems, preventing fraud, managing client relationships, and protecting our legal rights. We will not rely on this basis where our interests are overridden by your rights and freedoms.

Consent

We may rely on your consent for certain activities, such as optional marketing communications, non-essential cookies, or analytics where consent is required. You may withdraw consent at any time by contacting us or using the available preference controls.

Legal Obligation

We may process information when necessary to comply with a legal or regulatory obligation, respond to lawful requests, maintain required business records, or establish, exercise, or defend legal claims.

4. How We Share Personal Information

We do not sell personal information for money. We may disclose personal information to the following categories of recipients as reasonably necessary for the purposes described in this Policy:

Service Providers and Processors

We may share information with vendors that provide services on our behalf, including:

• Payment processing
• Email delivery and communications
• Website hosting and infrastructure
• Customer support
• Scheduling and calendar management
• Analytics and performance measurement
• Security, fraud prevention, and technical support
• Accounting, tax, and administrative services

These providers may process information only as necessary to provide services to us and subject to appropriate contractual or other safeguards.

Professional Advisors

We may disclose information to attorneys, accountants, insurers, consultants, and other professional advisors when reasonably necessary to obtain advice or protect our business interests.

Legal and Governmental Disclosures

We may disclose information to courts, regulators, law-enforcement agencies, governmental authorities, or other parties when required by law, legal process, court order, or governmental request, or when we reasonably believe disclosure is necessary to protect rights, safety, property, or the integrity of our services.

Business Transfers

If Jackson's Intel is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

With Your Direction or Consent

We may share information when you direct us to do so or otherwise provide consent.

We do not share clients' confidential competitor lists with other active clients. We may use client-provided information as necessary to perform the services requested, administer the client relationship, and comply with our contractual and legal obligations.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to:

• Provide and administer services
• Maintain business and transaction records
• Manage billing and accounting obligations
• Resolve disputes
• Enforce agreements
• Detect and prevent fraud or misuse
• Comply with legal, tax, regulatory, and reporting obligations

Retention periods vary depending on the type of information, the nature of our relationship with you, legal requirements, and legitimate business needs. When information is no longer reasonably necessary, we will delete it, anonymize it, or securely dispose of it, subject to applicable law and legitimate retention requirements.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

These safeguards may include access controls, need-to-know restrictions, secure service providers, account protections, and procedures for handling security incidents. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for using appropriate security practices for your own accounts, devices, and communications with us.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: Request confirmation of whether we process your personal information and obtain a copy of it.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to applicable exceptions.
• Restriction: Request that we restrict or limit processing in certain circumstances.
• Portability: Request a copy of certain information in a structured, commonly used, machine-readable format and, where legally required, request that it be transmitted to another organization.
• Objection: Object to processing based on legitimate interests or object to processing for direct marketing.
• Withdraw Consent: Withdraw consent where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
• Complaint: Lodge a complaint with the data-protection authority in your country or region.

To exercise a right, email intel@jacksonscapital.com. Please identify the request you are making and provide enough information for us to understand and verify it. We may request additional information to verify your identity and protect against unauthorized requests.

We generally respond to valid privacy requests within the time required by applicable law. Under the GDPR, this is generally within one month, subject to permitted extensions for complex or multiple requests.

8. California Privacy Rights

This section applies to California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA"), applies to our processing of their personal information.

Right to Know

You may request information about:

• The categories of personal information we collect
• The categories of sources from which information is collected
• The business or commercial purposes for collecting, using, or disclosing information
• The categories of third parties to whom information is disclosed
• The specific pieces of personal information we have collected about you, subject to applicable exceptions

Right to Delete

You may request deletion of personal information we have collected from you, subject to exceptions permitted by law. Those exceptions may include retaining information necessary to complete a transaction, provide a requested service, detect security incidents, comply with legal obligations, or exercise or defend legal claims.

Right to Correct

You may request correction of inaccurate personal information that we maintain about you.

Right to Opt Out of Sale or Sharing

We do not sell personal information for money and do not share personal information for cross-context behavioral advertising as described by the CCPA/CPRA. If our practices change, we will update this Policy and provide legally required opt-out mechanisms, including a "Do Not Sell or Share My Personal Information" link or other required method.

Where legally required, we will process recognized opt-out preference signals, such as Global Privacy Control.

Right to Limit Use of Sensitive Personal Information

To the extent we collect sensitive personal information covered by the CCPA/CPRA, you may have the right to limit its use or disclosure where applicable. We do not intentionally collect sensitive personal information for purposes beyond those reasonably necessary to provide our services, maintain security, comply with law, or perform other permitted business purposes.

Right to Non-Discrimination

We will not unlawfully discriminate against you for exercising your privacy rights. We will not deny goods or services, charge different prices, provide a different level or quality of service, or otherwise retaliate against you because you exercised a privacy right, except as permitted by law.

How to Submit a California Request

California residents may submit privacy requests by emailing intel@jacksonscapital.com. We may verify your identity before completing a request. Authorized agents may submit requests on your behalf where permitted by law, but we may require proof of authorization and identity verification.

9. Cookies and Analytics

Our website may use cookies, pixels, tags, local storage, or similar technologies to:

• Operate and secure the website
• Remember preferences
• Understand website traffic and usage
• Measure the effectiveness of marketing
• Diagnose technical issues
• Improve website performance and user experience

Some technologies may be provided by third-party analytics, hosting, advertising, or communications providers. Depending on your location and applicable law, you may be able to manage non-essential cookies through a cookie banner, browser settings, device settings, or available privacy controls.

Blocking certain cookies may affect website functionality.

10. Marketing Communications

We may send service-related communications necessary to administer your account or subscription. We may also send optional marketing communications where permitted by law.

You may unsubscribe from marketing emails by using the unsubscribe link in the message or contacting intel@jacksonscapital.com. Even if you opt out of marketing communications, we may continue sending transactional, security, account, billing, and other service-related messages.

11. International Data Transfers

Jackson's Intel and our service providers may process personal information in the United States or other countries that may have data-protection laws different from those in your country.

When the GDPR or another applicable law requires safeguards for an international transfer, we will use an appropriate transfer mechanism, which may include:

• An adequacy decision
• Standard Contractual Clauses
• Binding corporate rules
• Another legally recognized safeguard or applicable exception

You may contact us at intel@jacksonscapital.com to request additional information about applicable transfer safeguards, subject to lawful limitations.

12. Children's Privacy

Our website and services are intended for businesses and professional users. They are not directed to children under 16, and we do not knowingly collect personal information from children under 16 for their own use.

If you believe that a child has provided personal information to us, please contact intel@jacksonscapital.com. If we learn that we have collected personal information from a child in circumstances requiring consent or deletion, we will take appropriate steps to delete it, subject to applicable law.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, including competitor websites and service-provider websites. We do not control those websites and are not responsible for their privacy practices, content, security, or terms.

You should review the privacy policies of third parties before providing them with personal information.

14. Do Not Track Signals

Some browsers offer "Do Not Track" settings or similar signals. Because there is no universally accepted standard for responding to such signals, our website may not respond to every browser-based Do Not Track signal.

Where applicable law requires us to recognize a legally valid opt-out preference signal, we will process it in accordance with that law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make changes, we will post the updated Policy on this page and revise the Effective Date. If a change is material, we may provide additional notice by email, through our website, or by another legally appropriate method.

Your continued use of the website or services after the updated Policy becomes effective means that you have reviewed the revised Policy. Where consent is legally required, we will request consent separately.

16. Contact Us

For questions, privacy requests, or concerns about this Privacy Policy or our privacy practices, contact:

Jackson's Intel
Email: intel@jacksonscapital.com
Legal entity: Jackson's Capital Investment LLC (operating as Jackson's Intel)